Internet Explorer troubleshooting

Internet Explorer 4 error: "An internal error occurred in the Windows Internet extensions"

The error “An internal error occurred in the Windows Internet extensions” is in mostly caused by NetMedic. Make sure to remove syshook.exe from \Windows \ Start Menu \ Programs \ StartUp.

If you're still having problems, or don't have NetMedic:
Try reinstalling TCP/IP:
1. Go to Control Panel > Network, and select TCP/IP
2. Click Remove, and then OK
3. After rebooting, return to Control Panel > Network, and click Add
4. Select Protocol > Microsoft > TCP/IP. Click all the OK's
Unable to Connect to Secure Web Page Using Internet Explorer
If you try to connect to a secure Web page, you may receive an error message:
· Internet Explorer 4:
An error occurred in the secure channel support
· Internet Explorer 5:
The page cannot be displayed.

Cannot find server or DNS Error.

To fix this:
1. Select Start > Settings > Control Panel, and then double-click Internet
2. Select the Advanced tab
3. Under Security, make sure that the following check boxes are selected:
o PCT 1.0
o SSL 2.0
o SSL 3.0
DNS error:
1. Select Start > Settings > Control Panel, and then double-click Internet
2. Select the Connections tab, click Connect to the Internet using a local area network
3. Under Proxy Server, click Advanced
4. Type the appropriate proxy server address and port in the Secure box; click OK (3 times).
Internet Explorer keeps telling me "New version of IE available"
Although you have the latest version of Internet Explorer on your system installed, IE keeps telling you that a "New version of IE available".
To fix this:
1. Start the Registry Editor
2. Go to HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Active Setup \ Installed Components \ {89820200-ECBD-11cf-8B85-00AA005B4383}
3. Delete the "Version Available" key/value (right click the key and choose delete)
4. Close the Registry Editor.

To reset Internet Explorer settings manually
1. Close any Internet Explorer or Windows Explorer windows that are currently open.
2. Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.
3. Click the Tools button, and then click Internet Options.
4. Click the Advanced tab, and then click Reset.
5. In the Reset Internet Explorer Settings dialog box, click Reset.
6. When Internet Explorer finishes applying default settings, click Close, click OK, and then click OK again.
Close Internet Explorer.
Your changes will take effect the next time you open Internet Explorer.

Disable script debugging

If the only sign of a problem is the error message, and Web sites are working, you can probably ignore the error. Also, if the problem only happens on one or two Web pages, it might be a problem with those pages. If you decide to ignore the errors, you can disable script debugging.

Note: If this problem occurs on more than one or two sites, do not disable script debugging. Go to method 2 now.

To turn off the Scripting Debugger in Internet Explorer 6, follow these steps:
1. On the Tools menu, click Internet Options.
2. On the Advanced tab, click to select the Disable script debugging check box and then click OK .
To turn off notification about every script error in Internet Explorer 7, follow these steps:
1. On the Tools menu, click Internet Options.
2. On the Advanced tab, click to clear the Display a notification about every script error check box, and then click OK.

Verify that Active Scripting, ActiveX, and Java are not being blocked by Internet Explorer
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. In the Internet Options dialog box, click the Security tab.
4. Click Default Level.
5. Click OK.
Remove all the temporary Internet-related files
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the General tab.
4. Under Temporary Internet files, click Settings.
5. Click Delete Files, and then click OK.
6. Click Delete Cookies, and then click OK.
7. Under History, click Clear History, and then click Yes.
8. Click OK.
To remove all the temporary Internet-related files from your computer when you use Internet Explorer 7, follow these steps:
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the General tab.
4. Under Browsing History, click Delete, and when you are prompted, click Yes to confirm.
5. In the Delete Browsing History dialog box, under Temporary Internet Files, click Delete Files, and when you are prompted, click Yes to confirm.
6. Under Cookies, click Delete Cookies, and when you are prompted, click Yes to confirm.
7. Under History, click Delete History, and when you are prompted, click Yes to confirm.
8. Click Close, and then click OK to close the Internet Options dialog box.