Tuesday, April 6, 2010

Windows 98 troubleshooting

Windows 98 Second Edition Hangs During Suspend
1. Select Start > Run and type msconfig in the Open: box, then press OK.
2. Select the System.ini tab.
3. Click the + sign next to the [386Enh] section to expand it.
4. Select the line PagingFile= and click Edit.
5. Change the lowercase drive letter to uppercase.
6. Click Apply and OK.
7. When prompted, restart your computer.
When you try to resume your computer from Suspend mode, your computer may take 30 seconds or more to resume. This behavior can occur if you have a network adapter that is not attached to an active network connection.
When your computer enters Suspend mode, the drivers for your protocols are unloaded. When you try to resume your computer, Windows attempts to load the drivers for your protocols, and then bind them to the network adapter. If an active network connection is not found, a time out occurs and causes the delay.
To resolve this behavior, you either have to connect to an active network connection, or disable your network adapter:
1. Select Start > Settings > Control Panel, and then double-click System
2. Select the Device Manager tab, double-click the Network Adapters branch to expand it, and then select your network adapter
3. Select Properties, click to select the Disable in this hardware profile check box, click OK (twice), and then click Yes to restart your computer
Uninstalling updated Device drivers, system patches, or hot fixes
Device drivers, system patches, or hot fixes you installed using the Windows Update feature, can be uninstalled using the Restore page from the Web site. If you are unable to connect to the Windows Update Web site, you can uninstall the latest updates by using Update Wizard Uninstall found on the Tools menu of Microsoft System Information (Select Start > Programs > Accessories > System Tools > System Information).
Existing files and drivers are automatically backed up before the new ones are installed.
Troubleshooting Video problems
If you having problems with your Video, first make sure you have the latest drivers for your graphics adapter.
In Windows 98, graphics hardware acceleration features can be turned off when system performance indicates incompatibility problems:
1. In Control Panel, open System, select the Performance tab, and then click Graphics
2. Drag the slider to change the Hardware acceleration setting, as summarized in the list below. Then click OK
o The default setting is Full, which turns on all graphics hardware acceleration features available in the display driver
o The first notch from the right can be set to correct mouse pointer display problems. This setting disables hardware cursor support in the display driver by adding SwCursor=1 to the [Display] section of System.ini
o The second notch from the right prevents some bit block transfers from being performed on the display card and disables memory-mapped I/O for some display drivers. This setting adds SwCursor=1 and Mmio=0 to the [Display] section of System.ini, and SafeMode=1 to the [Windows] section of Win.ini
o The last notch from the right (None) can be set to correct problems if your computer frequently stops responding to input, or has other severe problems. This setting adds SafeMode=2 to the [Windows] section of Win.ini, which removes all driver acceleration support and causes Windows 98 to use only the device-independent bitmap (DIB) engine rather than bit block transfers for displaying images.


Unable to Access CD-ROM Drive After Installing Windows 98
After you install Windows 98, you may be unable to access your CD-ROM drive. This can occur if you have a dual-channel IDE (Integrated Device Electronics) controller installed in your computer. To fix this:
1. Select Start > Settings > Control Panel, and double-click System
2. Select the Device Manager tab
3. Double-click the Hard Disk Controllers branch to expand it, select your IDE controller, and then select Properties
4. Select the Settings tab
5. In the Dual IDE Channel Settings box, select Both IDE Channels enabled, and then click OK (2 times), and restart your computer.



Invalid Page Fault in Kernel32.dll Errors
If you frequently receive Invalid Page Fault in Kernel32.dll Errors, from different drivers (Explorer, Guide.exe, Msgsrv32, Commgr32, Mprexe and others), it is possible that your password list file is damaged. Try re-creating your password list file:
1. In Windows Explorer select your \Windows folder
2. Press F3. This will bring up the Find: All Files window
3. In the Named: box type *.pwl
4. Click Find Now
5. When a list of found files is displayed, delete them all
6. Close the Find window and restart Windows
Note: you will lose any passwords you have stored, so make sure that you have the passwords written down so you can re-enter them when needed


Reduce your monitor's resolution
On some computers, very high resolutions require a lot of system resources to display properly. If you notice problems at high resolutions, try lowering the resolution until the problems disappear.

1. Open Display Settings by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, clicking Personalization, and then clicking Display Settings.
2. Under Resolution, move the slider to the resolution you want, and then click Apply.

Change color scheme

If you see poor display quality using the default desktop color scheme, try changing to another color scheme, such as Windows Vista Basic, to see if performance improves.

1. Open Appearance Settings by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, clicking Personalization, and then clicking Window Color and Appearance. If the Appearance Settings dialog box is not displayed, at the bottom of the page, click Open classic appearance properties.
2. In the Color scheme list, select another color scheme, and then click OK.




Installing and configuring Device Drivers

Here are the steps on how to install device drivers for Windows 2000 and above operating Systems.
Step 1: Determine the Hardware Manufacturer. To know the manufacturer perform these steps:
a. Right-click on My Computer, and then click Manage.
b. Click on the System Tools, and then click Device Manager.
c. In the right pane, expand the device category and select the device that you need to configure. For instance, expand Display adapters.
d. Right-click the device for which you need to install the driver, and then click on Properties.
e. Go to the General tab. Note down the name of the manufacturer and also the model number of the device.
f. Click Cancel, and then quit Computer Management.
NOTE: If you are unable to view the device in the Device Manager, or the device is listed as an "Unknown device", contact the computer or device manufacturer to obtain technical specifications about the device.
Step 2: Obtain the Driver.
Step 3: Install the Driver.
· Go to the Device Manager.
· Expand the device for which the driver needs to be installed.
· Right click on the device and click on its properties.
· Click on the drivers tab.
· Click on update driver.
· You will be prompted to provide the drivers source. Then insert the installation disk or give the location of the drivers.
· Follow the on-screen instructions and complete the installation.
· On completing installation, if you are prompted to restart the computer then restart it.
Note: If the device is not listed in the device manager then install the device manually by using the ADD/Remove Hardware wizard located under control panel.

Internet Explorer troubleshooting

Internet Explorer 4 error: "An internal error occurred in the Windows Internet extensions"

The error “An internal error occurred in the Windows Internet extensions” is in mostly caused by NetMedic. Make sure to remove syshook.exe from \Windows \ Start Menu \ Programs \ StartUp.

If you're still having problems, or don't have NetMedic:
Try reinstalling TCP/IP:
1. Go to Control Panel > Network, and select TCP/IP
2. Click Remove, and then OK
3. After rebooting, return to Control Panel > Network, and click Add
4. Select Protocol > Microsoft > TCP/IP. Click all the OK's
Unable to Connect to Secure Web Page Using Internet Explorer
If you try to connect to a secure Web page, you may receive an error message:
· Internet Explorer 4:
An error occurred in the secure channel support
· Internet Explorer 5:
The page cannot be displayed.

Cannot find server or DNS Error.

To fix this:
1. Select Start > Settings > Control Panel, and then double-click Internet
2. Select the Advanced tab
3. Under Security, make sure that the following check boxes are selected:
o PCT 1.0
o SSL 2.0
o SSL 3.0
DNS error:
1. Select Start > Settings > Control Panel, and then double-click Internet
2. Select the Connections tab, click Connect to the Internet using a local area network
3. Under Proxy Server, click Advanced
4. Type the appropriate proxy server address and port in the Secure box; click OK (3 times).
Internet Explorer keeps telling me "New version of IE available"
Although you have the latest version of Internet Explorer on your system installed, IE keeps telling you that a "New version of IE available".
To fix this:
1. Start the Registry Editor
2. Go to HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Active Setup \ Installed Components \ {89820200-ECBD-11cf-8B85-00AA005B4383}
3. Delete the "Version Available" key/value (right click the key and choose delete)
4. Close the Registry Editor.

To reset Internet Explorer settings manually
1. Close any Internet Explorer or Windows Explorer windows that are currently open.
2. Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.
3. Click the Tools button, and then click Internet Options.
4. Click the Advanced tab, and then click Reset.
5. In the Reset Internet Explorer Settings dialog box, click Reset.
6. When Internet Explorer finishes applying default settings, click Close, click OK, and then click OK again.
Close Internet Explorer.
Your changes will take effect the next time you open Internet Explorer.

Disable script debugging

If the only sign of a problem is the error message, and Web sites are working, you can probably ignore the error. Also, if the problem only happens on one or two Web pages, it might be a problem with those pages. If you decide to ignore the errors, you can disable script debugging.

Note: If this problem occurs on more than one or two sites, do not disable script debugging. Go to method 2 now.

To turn off the Scripting Debugger in Internet Explorer 6, follow these steps:
1. On the Tools menu, click Internet Options.
2. On the Advanced tab, click to select the Disable script debugging check box and then click OK .
To turn off notification about every script error in Internet Explorer 7, follow these steps:
1. On the Tools menu, click Internet Options.
2. On the Advanced tab, click to clear the Display a notification about every script error check box, and then click OK.

Verify that Active Scripting, ActiveX, and Java are not being blocked by Internet Explorer
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. In the Internet Options dialog box, click the Security tab.
4. Click Default Level.
5. Click OK.
Remove all the temporary Internet-related files
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the General tab.
4. Under Temporary Internet files, click Settings.
5. Click Delete Files, and then click OK.
6. Click Delete Cookies, and then click OK.
7. Under History, click Clear History, and then click Yes.
8. Click OK.
To remove all the temporary Internet-related files from your computer when you use Internet Explorer 7, follow these steps:
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the General tab.
4. Under Browsing History, click Delete, and when you are prompted, click Yes to confirm.
5. In the Delete Browsing History dialog box, under Temporary Internet Files, click Delete Files, and when you are prompted, click Yes to confirm.
6. Under Cookies, click Delete Cookies, and when you are prompted, click Yes to confirm.
7. Under History, click Delete History, and when you are prompted, click Yes to confirm.
8. Click Close, and then click OK to close the Internet Options dialog box.

File and Printer sharing

Share Resources

Sharing can be done by interconnecting a series of computers that can share a common set of available resources like files, printers, scanners and other systems.
To share a storage device, or a folder on storage device do the following:
1. Open Windows Explorer.
2. Right-click the drive or folder you wish to share. From the menu that appears, choose Sharing tab.
3. In the Sharing dialog box >> select Shared As >> type name in the Share Name field. Choose an appropriate and descriptive name (e.g., CD-ROM, Hard Drive C).
4. Next, provide the type of access to the shared resource. You can also use a password for security purpose. Also you can have a different password for different access level like read-only, write etc.
To share a Printer perform the following task:
1. Click Start, then Settings, and then click on Printers.
2. On the printers dialog box Right-click the printer you wish to share and choose Sharing.
3. In the Sharing dialog box, select Shared As. Enter an appropriate name in the "Share Name" field. Choose an appropriate and descriptive name (e.g., Bob's HP LaserJet III).
4. Choose the type of access you want and then choose the password to be used for access. You will be prompted to enter the password twice.

Once file and printer sharing is installed, to share a folder or drive, follow these steps:
1. Right-click the folder or drive you intend to share. In Windows XP, select Sharing and Security. In Windows 2000, select Sharing.
2. Select Share this folder.
3. In the appropriate fields, type the name of the share (as it appears to other computers), the maximum number of simultaneous users, and any comments that should appear beside it.
4. If you would like to grant access to particular groups or individuals, click the Permissions button to add the appropriate group or usernames.
5. If you are using NTFS, you should check the permissions in the Security tab to ensure that they are properly set to allow people access to the share. Because Security settings override Share permissions, it is possible for people on the Permissions list to be denied access to the share because they either are not specified or are denied specifically in the Security list.
6. Click OK.
To share a printer, follow these steps:
1. In the Windows XP Classic View, click the Start button and select Settings, then Printer and Faxes. In the Windows XP default view, click the Start button and select Printers and Faxes. In Windows 2000, click the Start button and select Settings, then Printers.
2. Right-click the printer you want to share, and select Sharing.
3. Select Shared as, enter a name for the printer, and then click OK.

Accessing a shared folder or printer:
To find and access a shared folder or printer, follow these steps:
1. In the Windows XP Classic View and in Windows 2000, from the desktop, double-click My Network Places.
2. On the left side of the window, select Search Active Directory.
3. From the drop-down menu next to "Find:" select either Printers or Shared Folders.
4. You can now enter search terms in the appropriate fields to modify the search, and start the search by clicking the Find Now button. To search for shared printers and folders that match any criteria, simply click the Find Now button without entering any search terms.
5. You then will see a list of shared printers and folders that are available on the network. Double-click the item to which you want to connect.
If you know the exact name of the computer and the share, or the exact name of the printer, you can enter it directly into the Run dialog box.
1. Go to the Start menu, and then click Run.
2. Enter two backslashes, the name of the computer, another backslash and then the name of the share or printer. For example, if the name of the computer is bl-iub-threepio.ads.iu.edu and the name of the share is r2d2, then enter: \\bl-iub-threepio.ads.iu.edu\r2d2.
3. Click OK.

Indexing services in Windows VISTA

Disable search indexing
The indexing service in Windows Vista is a lot more useful, given the presence of the searchbar. It's still not essential though, and it still uses up hard disk and memory resources. Disabling the indexing service does not disable the search or search bar functions of Vista, but it will slow down the results a bit. Disabling it will speed the rest of your computer system up a bit, so the trade off is up to you.
To disable the Windows Vista Indexing service:
Open the 'start' menu and type 'services' in the searchbar. Hit Enter.
In the services window, scroll down until you reach the 'windows search' service. Right click it and hit 'properties'.
In the 'startup type' dropdown box, change the value to 'disabled', then click the 'stop' button below to stop the service immediately. Hit 'ok.'

How to tell if your computer is infected with spyware
Spyware is a type of software that is installed on your computer to watch and record your activity. Some types of spyware record your keystrokes and information that you type into websites or other programs and then use that information for targeted advertising or identity theft. These programs can be installed on your computer in many ways but often they are hidden inside of software such as free games, screen savers, or animated cursors.
Here are some signs that your computer might be infected with spyware:
You notice new toolbars, links, or favorites that you did not intentionally add to your web browser.
Your home page, mouse pointer, or search program changes unexpectedly.
You type the address of a specific website into your web browser, but you are taken to a completely unrelated website.
You see pop-up ads, even if your computer is not connected to the Internet.
Your computer suddenly starts running more slowly that it usually does. Not all computer performance problems are caused by spyware, of course, but spyware can cause a noticeable change in processing speed.
Sometimes your computer will show no symptoms, even if a spyware program is running. To help protect your privacy and your computer, we recommend that you run Windows Defender or another antispyware program at all times.

Outlook related issues

How to configure Internet e-mail accounts in Outlook.
Note: For POP mail configuration.
1. Open MS Outlook 2007, and from the Tools menu select Account Settings.
2. Click the New... button.
3. Check the box next to Manually configure server settings or additional server types and click Next.
4. Now, you have to specify the email account settings. Please make sure to replace “yourdomain.com” with your actual domain name in all examples below.
· User Information:
a. Your Name – type in the name that your recipients will see in the “From” field of e-mails you send.
b. Email Address – type in your complete email address.
· Server Information:
a. Incoming mail server (POP3) – type in mail.yourdomain.com.
b. Outgoing mail server (SMTP) – type in smtp.yourdomain.com.
· Logon Information:
a. User Name - type in your complete email address.
b. Password – type in the password for this email account.
c. Log on using Secure Password Authentication (SPA) – do not check this box.
Important: You may also choose to use the SMTP server of your ISP. However, if you decide to use Aplus.Net’s SMTP server as shown above (smtp.yourdomain.com), please make sure that the SMTP server is enabled for the particular email box:
Note: By default, the SMTP Service is enabled on all shared hosting accounts.
How to create a new e-mail profile in Outlook 2007 and Outlook 2003
Follow these steps to create a new e-mail profile in Outlook 2007 and in Outlook 2003:
1. Click Start, and then click Run.
2. Copy and paste (or type) the control panel in the Open box and then press ENTER.
3. If you are in Classic View, double-click Mail. The Mail Setup dialog box opens. Go to step 5.
4. If you are in Category View, under Control Panel, click Switch to Classic View, and then double-click Mail. The Mail Setup dialog box opens.
5. In the Mail Setup dialog box, click Show Profiles.
6. On the General tab, under when starting Microsoft Office Outlook, use this profile, click Prompt for a profile to be used, and then click Add.
7. In the Profile Name box, type the name that you want to use for the new e-mail profile, and then click OK.
8. In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
9. Click the appropriate server type for your new e-mail account, and then click Next.
10. Type your account information in the required boxes, and then click Next.
11. Click Finish, and then click OK.

Note: By default, both the Outlook Address Book and the personal folders (.pst) files are automatically added to each new e-mail profile, except for those e-mail profiles that are created in Microsoft Exchange Server. By default, .pst files are not added to each new e-mail profile in Exchange Server.
How to configure Outlook 2007 and Outlook 2003 to open a specific e-mail profile
If you have multiple e-mail profiles on your computer and you want Outlook to open a specific profile every time that you start the program, you can configure Outlook to do this.

To configure Outlook 2007 and Outlook 2003 so that it starts with a specific e-mail profile, follow these steps:
1. Click Start, and then click Run.
2. Copy and paste (or type) control panel in the Open box and then press ENTER.
3. If you are in Classic View, double-click Mail. The Mail Setup dialog box opens. Go to step 5.
4. If you are in Category View, under Control Panel, click Switch to Classic View, and then double-click Mail.
5. In the Mail Setup dialog box, click Show Profiles.
6. On the General tab, under when starting Microsoft Office Outlook, use this profile, click Always use this profile.
7. In the Always use this profile list; select the profile that you want to use, and then click OK.
Steps to configure outlook express
Start Outlook Express
There are many ways to start Outlook Express, but here's a sure-fire way to find and start it.

1. Click the Start button.
2. Point to All Programs.
3. Click Outlook Express.
4. If asked whether you would like to open this particular account automatically every time you start Outlook Express, click Yes (If you do) or No (if you don’t).
5. If you don't want to be asked this question again, click to check the Always perform this check... box.
6. Check When Outlook Express starts, go directly to my Inbox.
Outlook Express directs all incoming mail to the Inbox, so it makes sense to bypass this opening page.
If you don't see the list of folders and contacts on the left, click Layout on the View menu. Click Contacts and Folder List to check them, and then click OK.

Set Up an Outlook Express E-Mail Account
The Internet Connection Wizard makes short work of setting up your online mailbox by walking you through each step for every e-mail account you set up.

1. Before you get going, make sure you know your email address along with the following information. (You may need to contact your ISP, Internet Service Provider, to get it.).
First, information about the e-mail servers:
Ø The type of e-mail server you use: POP3 (most e-mail accounts), HTTP (such as Hotmail), or IMAP.
Ø The name of the incoming e-mail server.
Ø For POP3 and IMAP servers, the name of the outgoing e-mail server (generally SMTP).
Second, information about your account:

Ø Your account name and password
Ø Find out if your ISP requires you to use Secure Password Authentication (SPA) to access your e-mail account—yes or no is all that's required.

2. Start Outlook Express, and on the Tools menu, click Accounts.
If the Internet Connection Wizard starts up automatically, skip ahead to step 4.
3. Click Add, and then click Mail to open the Internet Connection Wizard.
4. On the Your Name page of the wizard, type your name as you want it to appear to everyone who gets e-mail from you, and then click Next.
Most people use their full name, but you can use any name—even a nickname—that people will recognize.
5. On the Internet Explorer Address page, type your e-mail address, and then click Next.
6. On the E-mail Server Names page, fill in the first block of information that you gathered from your ISP in step 1, and then click Next.
Note: If you chose HTTP as your incoming e-mail server—as for a Hotmail or MSN account—this wizard page changes slightly so you can identify your HTTP mail service provider.
7. On the Internet Mail Logon page, type your account name and password.
Note: If you're concerned about break-ins to your e-mail, click to clear the check in the Remember Password box. You'll then be prompted for the password each time you send or retrieve mail.
8. Click Next, and then click Finish.

Information About the Safe Senders Option in Outlook
The Safe Senders option permits you to generate a list of senders that you consider safe to receive e-mail messages from. To add the names of those senders that you trust, click the Safe Senders tab in the Junk E-Mail Options, and then click to select the Also trust e-mail from my Contacts check box. When you receive an e-mail message from a sender that is from the list of trusted senders, that e-mail message is delivered directly to your Inbox.
To help make sure that the e-mail messages that you receive are from the Safe Senders list, follow these steps:
1. Start Outlook.
2. On the Tools menu, click Options.
3. On the Preferences tab, click Junk E-mail.
4. On the Safe Senders tab, click Add.
5. In the Add address or domain dialog box, type the e-mail address of the person who you want to trust, and then click OK.

Note: The e-mail address that you add to the Safe Senders list does not have to be listed in your Contacts list.
6. Repeat step 5 for each e-mail address (sender) that you want to add to the Safe Senders list.
7. On the Safe Senders tab, click to select the Also trust e-mail from my Contacts list check box. If you select this check box, you are trusting that the e-mail messages that are sent to you from those that are listed in your Contacts list are safe e-mail messages.
8. On the Options tab, click Safe Lists Only if you want to receive e-mail messages only from the senders listed in your Safe Senders list or Safe Recipients list.

Note: Only e-mail messages from people or domains in your Safe Senders list will be delivered to your Inbox.
9. Click OK to close the Junk E-mail Options dialog box.
10. Click OK to close the Options dialog box.

Here’s how you can modify this setting using the Control Panel.
1. Start by logging into the “Aplus.Net Web” Control Panel at “http://cp.aplus.net” using your Registration Number and Customer Password.
2. Select the Emails link from the top navigation bar.
3. Next, select Email Boxes and click on Manage Email Boxes.
4. Click on the e-mail account that you’d like to manage.
5. Click the Enable / Disable SMTP Service icon.
6. Adjust the SMTP Server drop-down menu to read Enabled.
7. Click Modify to set up the SMTP server. Click Cancel to escape.
8. Once you have filled in the above information, click on the More Settings button.
9. Select the Outgoing Server tab and check the box next to My outgoing server (SMTP) requires authentication. Select also the radio button next to Use same settings as my incoming mail server.
10. Now, select the Advanced tab. You have two options available for the Outgoing Server (SMTP) settings as specified below:
a. Set the Outgoing server (SMTP) port to 465 and select SSL from the "Use the following type of encrypted connection" drop-down menu.
b. Set the Outgoing server (SMTP) port to 587 and select TLS from the "Use the following type of encrypted connection" drop-down menu.
11. Click OK.
12. Finally, click Next and then - Finish.
Winmail.dat attachments are included in received e-mail messages in Outlook
To resolve this problem, use the plain text format. To do this:
1. On the Tools menu, click Options, and then click Mail Format.
2. In Compose in this message format, click to select Plain Text, and then click OK.
NOTE: To send to certain recipients that use RTF format and others recipients that use plain text format, you must set the option for the recipient in either the Personal Address Book or the recipient's contact record.

Use the following steps to remove the RTF format from the recipient attribute in the Personal Address Book:
1. On the Tools menu, click Address Book.
2. In Show Names From, click the Personal Address Book.
3. Select the addressee that you want to set as plain text, and then click Properties on the File menu.
4. In the SMTP-General tab, click to clear the Always send to this recipient in Microsoft Exchange rich text format check box, and then click OK.
Use the following steps to set plain text in the recipient's contact record:
1. Open the recipient's record in the Contacts folder.
2. Double-click the recipient's e-mail address.
3. In the E-Mail Properties dialog box, click Send Plain Text only under Internet Format.
How to use vCalendar in Outlook
vCalendar files are used to exchange information about appointments and schedules with others who are not in your workgroup or organization. You can also use them to schedule appointments with those who use scheduling software incompatible with yours.
How to create a vCalendar File
To create a vCalendar file, follow these steps:
1. In a Calendar folder, click to select an appointment for which you want a vCalendar file.
2. On the File menu, click Save As.
3. In the Save as type box, click to select vCalendar Format (*.vcs).
4. In the Save In box, click the folder where you want to save the vCalendar file, and then click Save.
How to distribute a vCalendar File
You can distribute a vCard file like other computer files. To send it as an e-mail attachment, follow these steps:
1. Open a new e-mail message, and then address it to the recipient.
2. On the Insert menu, click File.
3. Click to select a vCalendar (.vcs) file, and then click OK.
How to Automatically Process a vCalendar File
With Outlook, you can automatically convert a vCalendar file received from an external source into an Outlook appointment entry. If the vCalendar file arrives as an e-mail attachment, you can double-click the vCalendar, then click Save And Close to add the appointment to your default Calendar folder.

If you receive the vCalendar in the form of a file, perhaps on a disk, you can import it into your default Calendar folder by using the Outlook Import and Export Wizard. To do this:
1. On the File menu, click Import and Export.
2. Click to select Import an iCalendar or vCalendar file (*.vcs), and then click Next.
3. Click to select the vCalendar file, and then click Open.

The address list could not be displayed" error message when you use your Contacts to address a new message in Outlook
This behavior can occur if the Microsoft Outlook Address Book is damaged.
To resolve this issue, remove and reinstall the Outlook Address Book. To do this:
1. Start Outlook.
2. On the Tools menu, click E-mail Accounts.
3. Click View or change existing directories or address books, and then click Next.
4. Click Outlook Address Book, and then click Remove.
5. Click Yes when you receive the prompt to confirm the removal.
6. Click Add.
7. Click Additional Address Books, and then click Next.
8. Click Outlook Address Book, and then click Next.
9. Click OK when you receive the message to restart Outlook.
10. Click Finish.
11. Click Exit on the File menu to quit Outlook.
12. Restart Outlook.
13. In the Folder list, right-click the folder that you want to use with the Address Book (for example, right-click Contacts), and then click Properties.
14. Click the Outlook Address Book tab.
15. Click to select the Show this folder as an e-mail Address Book check box (if it is not already selected), and then click OK.
You receive an error message when you try to start the Out of Office Assistant in Outlook 2003
To resolve this problem, quit Outlook, rename the Resiliency registry key, and then restart Outlook. To do this, follow these steps.

(Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.)
1. Quit Outlook if it is running.
2. Press CTRL+ALT+DELETE, and then click Task Manager.
3. On the Processes tab, verify that Outlook.exe does not appear in the list of processes. If it does, click Outlook.exe and then click End Process.
4. On the File menu, click Exit Task Manager.
5. Click Start, and then click Run.
6. In the Open box, type regedit and then click OK.
7. Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook
8. Right-click the Resiliency subkey (if it exists), and then click Rename.
9. Type Resiliency.old, and then press ENTER.
10. Quit Registry Editor.
11. Start Outlook, and then click Out of Office Assistant on the Tools menu.

Error message when you try to print another user's shared calendar in Outlook 2003:
"The messaging interface has returned an unknown error"
Method 1: Disable the TaskPad option
1. On the File menu, click Print.
2. Click Page Setup.
3. On the Format tab, click to clear the TaskPad check box.
4. Click OK to close the Page Setup dialog box.
5. With the Daily Style print style selected, click OK to print the shared calendar.
Method 2: Update the permissions of the user
Note: These steps are to be completed by the user who shares his or her calendar and tasks.

To update the permissions for the user of the shared calendar, follow these steps:
1. In the Navigation Pane, click Calendar.
2. On the File menu, point to Folder, and then click Properties for "Calendar".
3. Click the Permissions tab.
4. Click Add, and then add the user.
5. With the user selected, set the Permission Level to a minimum of Reviewer.
6. Click OK to close the Calendar Properties dialog box.
To update the permissions for the user of the shared tasks, follow these steps:
1. In the Navigation Pane, click Tasks.
2. On the File menu, point to Folder, and then click Properties for "Tasks".
3. Click the Permissions tab.
4. Click Add, and then add the user.
5. With the user selected, set the Permission Level to a minimum of Reviewer.
6. Click OK to close the Tasks Properties dialog box.

You receive a "Can't contact LDAP Directory server (81)" error message when you open the Address Book in Outlook
This issue may occur if an address book that uses Internet directory services (LDAP) is configured in Microsoft Outlook, and Outlook cannot contact the LDAP server that is configured for that LDAP address book.
Outlook 2007
· If you are not using Lightweight Directory Access Protocol (LDAP) Internet directory services, remove the LDAP address book. To do this, follow these steps:
1. Start Outlook.
2. On the Tools menu, click Account Settings.
3. On the Address Books tab, click the LDAP address book that you want to remove, and then click Remove.
4. Click Close.
5. Exit and restart Outlook.
· If you are using Lightweight Directory Access Protocol (LDAP) Internet directory services, make sure that the settings for the LDAP address book are configured correctly. To do this, follow these steps:
1. Start Outlook.
2. On the Tools menu, click Account Settings.
3. On the Address Books tab, click the LDAP address book that you want to configure, and then click Change.
4. Verify that the settings for the LDAP server are correct.
5. Click Next, and then click Close.
Outlook 2002 and 2003
· If you are not using Internet directory services (LDAP), remove the LDAP address book. To do so:
1. Start Outlook (if it is not already started).
2. On the Tools menu, click E-mail Accounts.
3. Under Directory, click View or change existing directories or address books, and then click Next.
4. Under Directories and Address Books box, click the LDAP address book that you want to remove, and then click Remove.
5. Click Finish.
6. Quit, and then restart Outlook.
· If you are using Internet directory services (LDAP), make sure that the settings for the LDAP address book are configured correctly. To do so:
1. Start Outlook (if it is not already started).
2. On the Tools menu, click E-mail Accounts.
3. Under Directory, click View or change existing directories or address books, and then click Next.
4. Under Directories and Address Books box, click the LDAP address book that you want to configure, and then click Change.
5. Verify that the settings for the LDAP server are correct.
6. Click Next, and then click Finish.
Outlook 2002 and Outlook 2003 do not check for new messages automatically
If you set up or modify Send/Receive Groups in Microsoft Outlook and you select the option to have Outlook check the accounts in a selected group according to a schedule, Outlook may not check for new messages automatically.

This behavior occurs even though you have the Schedule an automatic send/receive every n minutes option selected.
This behavior may occur if the Disable Scheduled Send/Receive option is enabled. This option overrides the Send/Receive Group settings.
To resolve this behavior, on the Tools menu, point to Send/Receive Settings, and then click Disable Scheduled Send/Receive (if the option is selected).
Problem: Invalid page fault in module EMALSCAN.DLL
If you get an error message when you close Outlook:
OUTLOOK caused an invalid page fault in module EMALSCAN.DLL
Then you have run into a problem related to McAfee VirusScan software, version 4.0.2. The error message may also refer to a page fault in Kernel32.dll.
To correct this, change e-mail scanning from MAPI to download by following these steps:
1. Right click on the Vshield icon in the system tray, and choose Properties | E-mail Scan.
2. Check Enable Scanning of E-mail Attachments.
3. Clear the box for Microsoft Exchange (MAPI).
4. Check Internet Mail, which will enable Download Scanning.
5. Click Apply, then OK.
You must also disable the MAPI On-Demand E-mail Scan add-in in Outlook. Here's how:
1. In Outlook 98, choose Tools | Options, then switch to the other tab.
2. Click Advanced Options, then Add-In Manager.
3. Clear the box for Exchange Scan, and then click OK until you return to Outlook’s main window.

You receive the "One or more parameter values are not valid" error message when you update a task in Outlook
Reason: The Microsoft Exchange Server mailbox, or the Tasks folder on the server, is corrupted.

Method 1
1. Open your Task folder in "Simple List" view.
2. On the Actions menu, click Save Task Order.
NOTE: Because the "Save Task Order" function can only be applied to a non-filtered view, you must have the current view set to "Simple List" or "Detailed List", and in the default views.

Method 2
This method assumes that you have a copy of the old Exchange Client 5.0 that shipped with Windows 95 or Office 97. Search your hard drive for exchng32.exe to confirm its presence before proceeding.
1. On the File menu, click Exit and Log Off.
2. Click the Start button, click Run, type exchng32.exe in the Open box, and then click OK.
3. Delete the Tasks folder from your mailbox, and then click Exit and Log Off on the File menu.
4. Click the Start button, click Run, type outlook /resetfolders in the Open box, and then click OK.
This method deletes and recreates the Tasks folder, without affecting any of the other folders on your mailbox.


Method 3
Quit Outlook and have your server administrator remove the mailbox on the server, and then create a new mailbox.

Cannot create an email in Microsoft Office Outlook 2007
1. Go to Control Panel > (switch to "Classic View") Programs and Features.
2. Select "Microsoft Office 2007".
3. Click on "Change" in the actions bar.
4. Check "Add or Remove Features" and click Continue.
5. Expand Microsoft Office Outlook.
6. See if there are any red X's next to any of the Outlook components.
7. If there are you can click on each of the components one by one and click Continue.
8. OR (if all components have a red X) you can click on Microsoft Office Outlook and click Continue (which activates the bare minimum to run Outlook).


Unable to send or receive email in Outlook Express

Check your e-mail account settings
1. On the Tools menu, click Accounts.
2. Select the e-mail account, and then click Properties.
3. On the Servers, Connection, and Advanced tabs, check the settings against those given to you by your Internet service provider (ISP).
(If your settings match the ISP information, contact your ISP to verify that you have the correct information and that the ISP servers are operating correctly. Also, make sure your ISP server supports PPP, SMTP, and POP3 or IMAP protocols.)

When I start Outlook Express, it does not connect to my Internet service provider (ISP)
Check the connection to your Internet service provider
Try these steps as appropriate:
· Establish the connection to your Internet service provider (ISP) before attempting to view or download messages.
· If you use a modem, check your connection settings. To check your settings:
o If you are using Windows 98, on the desktop, double-click My Computer, double-click Dial-up Networking, and then double-click the icon that represents your ISP.
o If you are using Windows 2000 or Windows Millennium Edition, click Start, point to Settings, and then click Network and Dial-up Connections or Dial-up Networking.
o If you are using Windows XP, click Start, click Control Panel, click Network and Internet Connections, click Internet Options, and then click the Connections tab.
If you use a local area network (LAN) or proxy server connections, contact your network administrator.
· For help with your dial-up networking connection, see the dial-up networking (or dial-up connection) section of Windows Help.
· If you suspect that there is something wrong with your modem, see information on modems in Windows Help.

I can connect to my ISP, but I get a time-out message when I download e-mail.
Increase the length for server time-outs
1. On the Tools menu, click Accounts.
2. Select the account, and then click Properties.
3. On the Advanced tab, in the Server Timeouts area, move the slider to the right.
I can connect to my ISP, but I can't view any newsgroups.
Check your news server settings
1. On the Tools menu, click Accounts.
2. Click the news server, and then click Properties.
3. On the Server, Connection, and Advanced tabs, check the settings against those given to you by your Internet service provider (ISP).
If everything matches, contact your ISP to verify that you have the correct settings and that the ISP servers are operating correctly.

I get a news connection error message on a specific server, and I can't connect to one or more news servers.
Check the settings for the news server
There might be a problem with one or more of the settings for the news servers you cannot connect to. These settings are given to you by your Internet service provider (ISP).
To check the settings for the news server
1. On the Tools menu, click Accounts.
2. Click the news server, and then click Properties.
3. On the Server tab, check the following:
o Does the news server name match the name given to you by your ISP?
o Does your ISP require a logon account name and password?
If you are required to log on to this news server, check that the account name and password you have entered match those given to you by your ISP.
If you are not required to log on to this news server, clear the following check box: This server requires me to log on.
4. On the Advanced tab, check the following:
o Does the port number match the number given to you by your ISP? Most ISPs use port 119.
o Is the server time-out set to Short?
Some servers might take longer to make a connection. To allow more time for your computer to make the connection, move the slider toward Long.
5. Click OK to close the dialog box.
6. In the Folders list, click the server, and then click the Newsgroups button on the toolbar to view the newsgroups.
7. Repeat this procedure for each news server that you cannot connect to.

Passwords Not Saved in Outlook/Outlook Express

No matter how many times you check the Remember Password box, Outlook/Outlook Express will refuse to save passwords for your account(s). To fix:
1. Start the Registry Editor.
2. Go to
HKEY_CURRENT_USER \ Software \ Microsoft \ Protected Storage System Provider \
3. Right-click the Protected Storage System Provider key, and from the menu choose Permissions.
4. On the Security tab, press the Advanced button.
5. On the Permissions tab, select the Replace permission entries on all child objects with entries shown here that apply to child objects check box. Click Apply, and then click Yes on the Security warning dialog.
6. In the Name column, ensure that the user currently logged on has Full Control access. Click OK. The following message appears:
Do you want to replace the permission on all existing subkeys within Protected Storage System Provider?
7. Click Yes.
8. Double-click the Protected Storage System Provider key to expand the key, click the user subkey folder that is directly below the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box.

The user subkey folder looks similar to the following example:
S-1-5-21-789336058-2025429265-1801674531-1003

Note: For every identity that you have, there may be a subkey under the Protected Storage System Provider key. To resolve this issue in all of your identities, you must delete all of the user subkeys folders under the Protected Storage System Provider key.
9. Close the registry editor.
10. Log restart Windows for the changes to take effect.
11. The next time you start your e-mail program, enter the password when promted and select Remember Password. This should now be retained.

Command line utility in Linux and Windows operating system

Kill Processes from Command Prompt
Killing processes in Command Prompt provides much more control and the ability to end multiple processes at once.
All of this is possible with the TaskKill command. First, let's cover the basics. You can kill a process by the process ID (PID) or by image name (EXE filename).
Open up an Administrative level Command Prompt and run tasklist to see all of the running processes:
C:\>tasklist

Image Name PID Session Name Mem Usage
========================= ======== ================ ============
firefox.exe 26356 Console 139,352 K
regedit.exe 24244 Console 9,768 K
cmd.exe 18664 Console 2,380 K
conhost.exe 2528 Console 7,852 K
notepad.exe 17364 Console 7,892 K
notepad.exe 24696 Console 22,028 K
notepad.exe 25304 Console 5,852 K
explorer.exe 2864 Console 72,232 K
In the example above you can see the image name and the PID for each process. If you want to kill the firefox process run:
C:\>Taskkill /IM firefox.exe /F

Or

C:\>Taskkill /PID 26356 /F
The /f flag is kills the process forcefully. Failure to use the /F flag will result in nothing happening in some cases. One example is whenever I want to kill the explorer.exe process I have to use the /F flag or else the process just does not terminate.
If you have multiple instances of an image open such as multiple firefox.exe processes, running the taskkill /IM firefox.exe command will kill all instances. When you specify the PID only the specific instane of firefox will be terminated.
The real powers of taskkill are the filtering options that allow you to use the following variables and operators.
Variables:
· STATUS
· IMAGENAME
· PID
· SESSION
· CPUTIME
· MEMUSAGE
· USERNAME
· MODULES
· SERVICES
· WINDOWTITLE
Operators:
· eq (equals)
· ne (not equal)
· gt (greater than)
· lt (less than)
· ge (greater than or equal)
· le (less than or equal)
"*" is the wildcard.
You can use the variables and operators with the /FI filtering flag. For example, let's say you want to end all processes that have a window title that starts with "Internet":
C:\>taskkill /FI "WINDOWTITLE eq Internet*" /F
How about killing all processes running under the Steve account:
C:\>taskkill /FI "USERNAME eq Steve" /F
It is also possible to kill a process running on a remote computer with taskkill. Just run the following to kill notepad.exe on a remote computer called SteveDesktop:
C:\>taskkill /S SteveDesktop /U RemoteAccountName /P RemoteAccountPassword /IM notepad.exe /F

To learn more about taskkill run it with the /? Command just like any other Windows command.
What is svchost.exe?
First appearing in XP, svchost.exe hosts multiple services within one process. This allows the Operator save memory by reducing process overhead by cutting down on the number of processes that need to be running.
Every system service such as Windows Update, Event Log, Terminal Services, Audio Service, etc. runs within svchost.exe. Depending on the access the services need, they are grouped together and are run in a number of processes which explains why you see so many in Task Manager running under different accounts such as System, Local Service and Network Service.
Identifying what services are running is different depending on the version of Windows you have.
Windows XP
In Windows XP at a command prompt run:
tasklist /svc

The tasklist utility will show you what processes are running under each svchost.exe process.
Windows Vista and Windows 7
Task manager in Windows Vista and Windows 7 has been enhanced so you can easily see what services are running inside a host process such as svchost.exe.
Click on the Start Button, type in taskmgr and hit Enter. When task manager loads, click on the Processes tab and click Show processes from all users to see all of the svchost.exe processes. Then, right click on a svchost.exe process and select Go to Service(s). You will be taken to the Services tab with all services running in that process highlighted.
All Versions of Windows
Microsoft Sysinternals has a great free utility called Process Explorer that is like a task manager on steroids. It works on all versions of Windows and allows you to easily see services running inside of svchost.exe. Download Process Explorer here. Once you have it running right click on any process and select Properties. Then click on the Services tab and you will see all processes running inside the host process.

Improve Multi-Tasking with Virtual Desktops
After you download Sysinternals Desktops and run it you will see a new icon in the system tray that looks like 4 blocks. If you click on the icon you will see a preview of what you have open on each desktop
You can also right click on the systray icon and select Options where you can set the various shortcut keys you can use to switch between desktops.
Convert FAT32 To NTFS
To change from FAT 32 to NTFS file system for more stability, security and less fragmentation, open the command prompt and type:
Convert C: /FS:NTFS
"C" being the drive you wish to convert. Make sure there is a space between the C: and the foward slash (/). Once you press enter it will ask you for confirmation and press Y. Then press Y and enter once more to reboot.. This also works for Windows XP Home.